The right suitcase depends on the length of your journey, your packing style and whether you want to travel with cabin or checked baggage.

All external measurements include the suitcase body, wheels, handles, feet, frame and locks.

The Cabin-Trolley measures 55 × 40 × 20 cm and fits within the published cabin limits of many airlines when an appropriate cabin-baggage option is included in the booking.

Some airlines include only a smaller personal item in their lowest fare. Others use narrower limits or require Priority Boarding, a Large Cabin Bag or a similar paid option.

See our airline compatibility guide for a detailed comparison.

GUNDEL suitcases are crafted from premium anodised aluminium. The rigid aluminium construction offers exceptional structural strength and gives each suitcase its distinctive, timeless appearance.

The interior features a durable textile lining, removable dividers and zipped storage compartments.

Aluminium provides a rigid shell, a secure framed closure and a distinctive premium feel. It does not flex in the same way as a conventional plastic suitcase and develops a unique patina through use.

Scratches and small dents are a natural characteristic of aluminium luggage. Rather than reducing its functionality, they record the journeys the suitcase has experienced and make each piece individual.

The aluminium shell and zip-free frame provide strong protection against normal rain, moisture, dust, sunlight and changing temperatures.

The suitcases are water-resistant rather than completely waterproof. They should not be submerged or exposed to prolonged heavy water pressure.

Each suitcase includes a protective cover and a set of GUNDEL stickers. Product-specific accessories are shown on the corresponding product page.

A leather luggage tag is not included unless explicitly stated in the product description or bundle contents.

A personal viewing near Nuremberg may be arranged in advance. Please email info@gundel-koffer.de before visiting so that the requested models and finishes can be prepared for you.

Shipping costs depend on the delivery country and the contents of your order. The applicable amount is displayed during checkout before you confirm your purchase.

You can also find current details in our shipping and payment conditions.

Available products are processed as quickly as possible after the order is received. Standard delivery within the European Union generally takes approximately three to five working days after dispatch.

Delivery times outside the EU may be longer. Pre-order and temporarily unavailable products show a separate expected delivery period.

Most European orders are shipped with DHL. A different logistics provider may be used for particular destinations or delivery requirements.

Once your order has been dispatched, you will receive a shipping confirmation containing the tracking number and a link to the carrier’s tracking page.

Tracking information may take several hours to become active after the parcel has been collected.

Orders cannot be changed directly through the website after they have been submitted. Contact us as quickly as possible at info@gundel-koffer.de.

Please include your order number and the requested change. We will try to update the order before dispatch, but changes cannot be guaranteed once processing has started.

Available delivery destinations and shipping charges are shown in the checkout after you select your delivery country.

Orders delivered outside the European Union may be subject to local customs duties, import taxes or handling charges imposed by the destination country.

Please contact us promptly at info@gundel-koffer.de and include:

• Your order number
• A brief description of the issue
• Photographs of the parcel, packaging and affected product

Keep the original packaging until your case has been reviewed.

Please review our right of withdrawal and return information before sending an item back.

Return the product securely packaged and include the information needed to identify your order. Products should be returned complete and in an appropriate condition for inspection.

After the returned item has arrived and been checked, the refund is generally initiated within two to three working days using the original payment method.

Depending on your bank or payment provider, it may take an additional two to five working days before the amount appears in your account.

Report visible damage to the airline’s baggage service desk before leaving the airport and request a written Property Irregularity Report or equivalent damage report.

Photograph the suitcase, baggage tag and damaged area, and retain your boarding pass and travel documents. The operating airline is normally responsible for handling baggage damaged during transport.

Email info@gundel-koffer.de with your order number, a description of the issue and clear photographs or a short video.

Our team will review the case and explain the appropriate next step.

Selected replacement parts and accessories are available in our accessories section.

For help identifying a suitable component, send photographs of the suitcase and affected part to info@gundel-koffer.de.

Both locks are set to 0-0-0 when the suitcase is delivered. Each lock works independently and must be configured separately.

The keyhole is intended for TSA and other authorised security personnel. Travellers open and close the suitcase using the personal number combination; no customer key is required.

Use a soft, damp cloth or sponge with mild soapy water. Wipe the exterior, frame and interior gently, then dry the surfaces with a clean cloth.

Do not use abrasive pads, aggressive detergents, solvents, thinners, vinegar-based cleaners or petroleum-based products.

Yes. Aluminium luggage naturally develops scratches, scuffs and occasional small dents through travel. These marks create an individual patina and do not necessarily affect the suitcase’s function.

Use the supplied protective cover when storing the suitcase or whenever additional surface protection is desired.

Warm the label gently with a hairdryer and peel it away slowly. Use only moderate heat and avoid heating one area for an extended period.

Any remaining residue can be treated carefully with a soft cloth lightly moistened with an alcohol-based adhesive remover. Test the product first on a discreet area and keep liquids away from the lining and seals.

Clean and dry the suitcase before storage. Leave the interior open briefly so any remaining moisture can evaporate, then store it upright in a dry environment using the supplied protective cover.

Avoid placing heavy objects on top of the suitcase for long periods.

The payment methods available for your country and order are displayed securely during checkout.

For additional information, see our payment and shipping conditions.

Enter the code in the designated voucher field during checkout and apply it before completing payment. As a new customer, we offer you a 5% discount if you sign up for our newsletter on our website: here.

Codes may be subject to validity periods, minimum order values, eligible products and other campaign conditions. Unless expressly stated otherwise, multiple promotional codes cannot be combined.

Yes. GUNDEL gift cards are available through our gift-card page.

The applicable redemption and validity conditions are shown with the gift-card product.

Personal information is processed for purposes such as completing your order, providing customer service and delivering communications you have requested.

Further details about the data collected, the legal basis for processing and your rights are available in our privacy notice.